Logo
icon Use Aidbase for free

Our Pricing Plans

Get started for free! Or pick a plan that fits your need.

icon

Standard

$22

/month

Perfect for individuals, solopreneurs and small startups with a single point of contact.

  • 2.5K messages/month

    Unlimited if you bring your own OpenAI Key.

  • 2 chatbots
  • 2 ticket forms
  • 5 team members
Start free trial

Try free for 7 days.

blurblur
icon

Pro

$69

/month

Perfect for small teams and growing businesses with a small support team.

  • 10K messages/month

    Unlimited if you bring your own OpenAI Key.

  • 5 chatbots
  • 5 ticket forms
  • 25 team members
Start free trial

Try free for 7 days.

blurblur
icon

Expert

$279

/month

Perfect for agencies, large teams and businesses with multiple departments.

  • 100K messages/month

    Unlimited if you bring your own OpenAI Key.

  • 50 chatbots
  • 50 ticket forms
  • 100 team members
Start free trial

Try free for 7 days.

blurblur

Plans comparison

Get a full overview of all the plans and features we're offering.

AI Usage

Chat messages

The number of chat messages your chatbot can deliver in month.

2,500/month

Unlimited if you bring your own OpenAI Key.

10,000/month

Unlimited if you bring your own OpenAI Key.

100K/month

Unlimited if you bring your own OpenAI Key.

Smart suggestions

The number of AI suggestions you can get when resolving tickets.

500/month

Unlimited if you bring your own OpenAI Key.

2,500/month

Unlimited if you bring your own OpenAI Key.

50K/month

Unlimited if you bring your own OpenAI Key.

Training characters

The number characters you can use for training per month.

2.5M/month

10M/month

100M/month

Team & personas

Team members

The number of team members you can add to your workspace.

5

25

100

Personas

Personas are fictive tive team members that you can use when resolving tickets.

5

25

Unlimited

Chatbot

Number of chatbots

The number of chatbots you can have in your account.

2

5

50

Collect name & email

Configure the chatbot to collect the user's name and email address.

Connect ticket forms

Ticket form connection enables you to open tickets directly from your chatbot.

Connect FAQs

FAQ connection enables you to display your knowledge base as a searchable FAQ in the chatbot.

Ticket forms

Number of ticket forms

The number of ticket forms you can have in your account.

2

5

50

Connect email inbox

Send automatic emails when your tickets update.

All ticket field types

Use all ticket field types, including the advanced "hidden" type.

-

Email inbox

Number of email inboxes

The number of email inboxes you can have in your account.

2

5

50

Custom email domain

Add your own email domain to send and receive emails from.

Knowledge

Access chat knowledge

Uncover knowledge gaps by accessing the specific knowledge used in each reply.

Correct knowledge

Correct specific knowledge for all future replies.

Exclude knowledge

Exclude specific knowledge for all future replies.

Branding

Remove branding on chatbots

Remove the "Powered by Aidbase" branding from your chatbots.

-

Remove branding on tickets

Remove the "Powered by Aidbase" branding from your ticket forms and tickets.

-

Remove branding in emails

Remove the "Sent from Aidbase" branding in your email replies.

-

Advanced

Data export

How many days of data you can export from Aidbase.

30 days

Unlimited

Unlimited

Webhooks

Have other services respond to events triggered through Aidbase.

-

Integrations

Integrate Aidbase with a broad range of third-party tools.

-

API

Use our API to built fully custom solutions and integrations.

-

icon Questions about Aidbas?

Frequently Asked Questions

Aidbase is an AI-powered support ecosystem built to give your users an outstanding customer experience - on autopilot.

Can I use Aidbase for free?

We offer a 7-day free trial on all our plans. After the trial period, you will need to pick a paid plan to continue using Aidbase.

Can I invite my team to Aidbase?

Yes, you can invite your team members to collaborate with you.

How do you handle payments?

We use Stripe to handle our payments, which means you can use any credit or debit card to pay for your subscription.

What if I change my mind?

You can upgrade, downgrade, or cancel your subscription at any time directly from your account, no questions asked.

What if I need help?

If you're stuck with anything, don't hesitate to get in touch with us. You can always reach us from the ticket form withing the app.